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	<title>Social Media Strategies and Tools Explained &#187; Beth&#8217;s Obs</title>
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	<description>Plain English Social Media Tips, Web Tools and Marketing Strategies</description>
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		<title>It&#8217;s True. Comcast Doesn&#8217;t Care.</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2011/07/27/its-true-comcast-doesnt-care/</link>
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		<pubDate>Wed, 27 Jul 2011 18:43:35 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Comcast]]></category>
		<category><![CDATA[Comcast Bad Customer Service]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1447</guid>
		<description><![CDATA[I know that&#8217;s its been a while since I&#8217;ve written (like a few years) but I selfishly needed an outlet to share this epic customer service nightmare that I&#8217;m currently experiencing LIVE, on the phone with Comcast. THE FACTS We are moving our Web Strategies office 2 blocks up the street. We have Comcast cable. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Getting Back into the Saddle</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2010/08/08/getting-back-into-the-saddle/</link>
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		<pubDate>Sun, 08 Aug 2010 19:04:59 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Guilty Pleasures]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1240</guid>
		<description><![CDATA[Wow &#8211; I feel like it&#8217;s been a long time since I really blogged for you guys. The summer&#8217;s been crazy with great projects and good summer fun. But I&#8217;m hoping to get my act together over the next few weeks so that I can get back into the blogging saddle again. I miss sharing [...]]]></description>
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		<title>Learning from the Lending Tree</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2010/03/02/learning-from-the-lending-tree/</link>
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		<pubDate>Tue, 02 Mar 2010 16:53:09 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Business Tips]]></category>
		<category><![CDATA[car buying]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Lending Tree]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1164</guid>
		<description><![CDATA[Several years ago, we purchased a used car and got our loan through the Lending Tree. It was an amazingly easy process and within a few hours we had secured a decent loan with little muss or fuss. So when we decided to purchase a Jeep a few weeks ago we went to Lending Tree [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Help! This Blog Needs CPR.</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2010/02/18/help-this-blog-needs-cpr/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2010/02/18/help-this-blog-needs-cpr/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 21:40:07 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Blogging]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1154</guid>
		<description><![CDATA[So as you may have noticed, this blog is a little stale. I can admit that when life gets hectic, this blog seems to always end up on the back burner&#8230;and I hate it when that happens. In an effort to bring my sad little blog back to life, I need some help from you. [...]]]></description>
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		<title>Using Incentives to Get Customer Feedback</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2010/01/05/using-incentives-to-get-customer-feedback/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2010/01/05/using-incentives-to-get-customer-feedback/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 14:22:17 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Business Tips]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[surveys]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1120</guid>
		<description><![CDATA[This Christmas I was pressed for time, so I made a lot of online purchases. As a result, I got a lot of email solicitations and newsletters that I never signed up for. I make it a point to un-check the subscribe box during checkout. Nonetheless, I got a lot of junk email. Among the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Tip of the Hat to 2009. Now on to 2010!</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/30/tip-of-the-hat-to-2009-now-on-to-2010/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/30/tip-of-the-hat-to-2009-now-on-to-2010/#comments</comments>
		<pubDate>Wed, 30 Dec 2009 22:13:51 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[beth j. bates]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1111</guid>
		<description><![CDATA[I hate reflecting on the past year. I tend to think of all the things I could have done differently and forget to think about the good things.  In 2008, our dog Max passed right before Christmas, we went through hell and back to buy a house and I worked my rear off trying to [...]]]></description>
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		<title>Thanks UPS &#8211; You Made My Christmas.</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/22/thanks-ups-you-made-my-christmas/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/22/thanks-ups-you-made-my-christmas/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 20:34:13 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Business Tips]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[UPS]]></category>
		<category><![CDATA[UPS.com]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1106</guid>
		<description><![CDATA[Today I was very surprised by excellent customer service. So here is a little shout out to my friends at UPS. On Dec. 19 our mountain enjoyed the dumping of about 2- feet of snow. It covered the mountain road, our driveway, our cars, you name it. We&#8217;re very lucky that VDOT came out and [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Working Hard or Hardly Working?</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/19/working-hard-or-hardly-working/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/19/working-hard-or-hardly-working/#comments</comments>
		<pubDate>Sat, 19 Dec 2009 20:53:23 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Christmas]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1094</guid>
		<description><![CDATA[It&#8217;s been crazy at Web Strategies with new work for 2010 and trying to wrap-up 2009. And I know that I said that after vacation I was ready to kick ass and take names. Well, the truth of the matter is&#8230;I&#8217;m swamped. Life seems to have taken over. Between work, inclement weather (there is over [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Working It Like The Wiener&#8217;s Circle</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/10/working-it-like-the-wieners-circle/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/10/working-it-like-the-wieners-circle/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 03:08:28 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Guilty Pleasures]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Pop Culture]]></category>
		<category><![CDATA[e-newsletters]]></category>
		<category><![CDATA[emails]]></category>
		<category><![CDATA[Wiener's Circle]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1088</guid>
		<description><![CDATA[I had to share this because it makes me giggle everyday. There is a great hot dog joint in Herndon, VA, called The Wiener&#8217;s Circle. It&#8217;s a tiny little place in a strip mall on Spring St. with no seating but incredibly tasty hot dogs. The staff is sweet as pie. My husband works in [...]]]></description>
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		<slash:comments>6</slash:comments>
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		<item>
		<title>Back from Vacation and Feeling Groovy</title>
		<link>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/04/back-from-vacation-and-feeling-groovy/</link>
		<comments>http://wstr221.gearhost.us.com/luc1313/bethjbates.com/wwwroot/index.php/2009/12/04/back-from-vacation-and-feeling-groovy/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 18:08:16 +0000</pubDate>
		<dc:creator>Beth J. Bates</dc:creator>
				<category><![CDATA[Beth's Obs]]></category>
		<category><![CDATA[Key West]]></category>
		<category><![CDATA[vacation]]></category>

		<guid isPermaLink="false">http://www.bethjbates.com/?p=1083</guid>
		<description><![CDATA[After a much needed trip to paradise and some true R&#38;R, I&#8217;m back at my desk and have so many great stories to share with you! Island living really gives you a different perspective n life. Island time is laid back and slow. People live and work at their own pace. While the tourists scurry [...]]]></description>
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